Our Approach
We built our approach on the following three key pillars of performance, creating a clear path to provide solutions uniquely suited to our customers' needs.
Partnership – More than a bank, a partner. We partner with individuals, families, businesses, and business owners. We work closely with our clients' other trusted advisors. We work to understand your objectives and help you meet them. We build relationships that last and solutions that succeed.
Customization – Taking a personal approach to banking. We combine big-bank products with boutique-bank flexibility. We provide custom solutions, not pre-fixed packages. Our products and plans evolve along with you.
Service – Going above and beyond to meet your needs. If you can’t come to us, we’ll find a soution that works for you. We cater to you and align our people and technology to your goals.
Mission, Vision, & Values
Mission
To make your banking easier, your peace of mind greater, and your community better for everyone.
Vision
A boutique bank focused on the needs of individuals, families, businesses, and community organizations in the Pacific Northwest.
Our experienced team of bankers blends big-bank solutions with boutique-bank service — creating more value by aligning tailored financial resources and services to match each client’s needs.
Through a combination of customized solutions, exceptional service, and accelerated answers from local decision-makers, we make the complex simple.
Values
Genuine Partnership – Our partners’ success and satisfaction is our priority. We keep our promises and are committed to doing business the right way – with unquestionable integrity.
Mutual Respect – We develop strong relationships based on mutual trust, respect and transparency. We work to be inclusive and collaborative and value the collective power of teamwork.
Exceptional Service – Our clients are at the center of everything we do and by envisioning ourselves as an extension of their teams, we know how to deliver on our promise to always provide peace of mind.
Community Impact – As a financial institution, we have a distinct ability to create enduring change in our community and act to create positive economic and social impact in Greater Seattle.