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Local Phone: 206.281.1500
Toll Free: 888.500.2265
Email: [email protected]

Corporate Headquarters:
600 University Street, Ste 1850
Seattle, WA  98101

Please do not send personal information (account, credit card, or social security number) in your message.


For media inquiries, please contact:

Mary Grace Roske
SVP, Marketing Communications & Community Relations
(206) 281-1740
[email protected]


If you're inquiring about a recent purchase by Seattle Bank of your reverse mortgage, please contact PHH Mortgage.

PHH Mortgage Customer Service (Reverse Serving):
P.O. Box 24606
West Palm Beach, FL 33416

Phone: 866.503.5559
Email: [email protected]


Lost or Stolen Card

Credit Card

24-Hour Cardmember Service

(800) 558-3424

Debit Card

During Business Hours

(888) 436-1518

After Business Hours, on Weekends, or on Holidays

US Dial (888) 436-1518


PIN Change

To Change or Select Your Debit Card PIN:

US Dial (888) 436-1518

(available 24 hours a day, seven days a week)